- Who are you guys?
"We're Diego (artist, designer, master engraver), Camelia (marketer, customer service, shipper) and Eric (our 3 years old kid, future artist :) )"
- Where are you based?
"We are based in Valencia, Spain. Our clientele is mostly based in the USA. We offer worldwide shipping."
- How long will it take to get my order?
"Our orders are shipped with DHL Express Shipping / Correos Post Spain, certificated with tracking number and signature delivery.
The usual delivery time from:
- Spain to USA, Canada is about 5-8 working days
- Spain to most European countries is about 3-5 working days"
- What makes you different from other companies?
"At Engraver's Dungeon, we don't just sell phone cases or posters, we offer you ART. Something that you can be proud of and take it with you everywhere. Something that will define and complete your personality, help you tell the world who you really are. And this is what makes us different. So, when you buy a Engraver's Dungeon piece, besides a quality product and great customer service you get happiness, because a great design can make people happy."
- Do I need to clean or protect my wooden poster?
"Our wooden posters are sealed with a final coat of varnish, so no need for extra protection. You can clean it with a dry dust cloth. Please note that varnish applied is for internal purposes, direct sunlight can also wrap the wood!"
- Does the poster last forever?
"Yes! Just keep it away from fire, explosions, radioactivity, water and small children."
- Do I need to clean or protect my wooden phone case?
"Please consider our wood phone case a piece of artwork. In order to keep it clean you can wipe it with a wet cloth and please keep it away from direct and long exposure to sun, humidity, animals and high speed particles created from fission of the atom."
- You do custom works?
"I love to create custom works, email me at email@example.com and tell me about your project, include a pic if you can"
- How you add color to your wooden engraved posters?
"All the color is added by hand painting some areas before the laser engraving process and some others after it. So there is a lot of hand work in each poster. I use acrylic paint."
- Your frames are awesome! Can I buy them?
"Yes of course! We have many different frames styles, check out our "Frames" link on top of the page."
- Your art is amazing! Where you find inspiration and where did you learn?
"I search inspiration from movies, from other artists, and from museums. I'm a self-taught artist who from childhood had an unexplainable love for skulls, robots and weird things. I'm an Alien movie lover and I adore H.R.Giger's art."
- Where are you from?
"Difficult question. I was born in Buenos Aires and I lived there until 14 years old. Then we moved to Spain near Bilbao (all the family) where we stayed 3 years. After we moved to Italy, near Milan. After finishing high school and army service I started a career in Engineering, I traveled a lot and lived in different countries like Romania, Belgium, Slovak, Turkey and Kazakhstan. I've been in a nuclear power plant. Both of my parents are Italian so I think I'm an Italian born abroad who's currently living in Spain."
Keep in mind that wood varies in color, figure, and texture, with no two pieces looking exactly alike.The photos are representative of each design. Your item may vary.
Thanks a lot for your visit here and for any other question please email me at firstname.lastname@example.org